Shipping policy

Shipping Policy – Exstacy

At Exstacy, we’re committed to delivering your order as quickly and discreetly as possible. Please review our shipping policy below.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped immediately.

During high-demand periods, processing times may be slightly longer.

Shipping Times

Shipping times vary depending on your location:

United States: 7–14 business days
International: 10–20 business days

Please note that these are estimated delivery times and may vary due to factors outside our control (customs delays, carrier issues, etc.).

Discreet Packaging

Your privacy is extremely important to us. All orders are shipped in plain, unbranded packaging with no indication of the contents or our brand name.

Shipping Costs

Shipping rates are calculated at checkout based on your location.
We may offer free shipping promotions from time to time.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.
Please allow 2–5 days for tracking information to update.

Lost or Delayed Packages

Exstacy is not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided by the customer.

If your package is significantly delayed or lost, please contact us at:
[your email here]

Incorrect Address Disclaimer

It is the customer’s responsibility to ensure that the shipping address is correct at checkout.
If you notice an error, contact us immediately. We cannot guarantee changes after the order has been processed.